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Insurance & Payment Information

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Paying for Your Visit

At Empress Eye Clinic, we are dedicated to providing the highest quality medical and routine eye care. To make your experience as smooth as possible, we offer direct billing with many insurance providers. This ensures that patients can focus on their vision and health without worrying about complicated paperwork.

If your insurance provider is not listed among our direct billing partners, you can still submit a claim independently. Our team is happy to guide you through the process to ensure your claim is completed correctly.

Our Direct Billing Partners

We offer direct billing for the following insurance providers:

  • Blue Cross
  • Chambers of Commerce Group Insurance Plan
  • CINUP – Benefits for First Nations & Inuit
  • Cowan Insurance Group
  • Desjardins
  • First Canadian Group of Companies
  • Canada  Life
  • Green Shield Canada
  • Industrial Alliance
  • Johnson Inc.
  • Johnston Group
  • Manulife 
  • Maximum Benefit
  • Standards Life
  • Sun Life Financial

Direct billing allows you to pay only your co-pay or deductible at the time of your appointment, making your visit seamless and stress-free.

Our Independent Claim Partners 

For insurance companies not in our direct billing network, patients can submit claims independently. These providers include:

  • The Co-operators
  • Equitable Life of Canada
  • MDM Insurance Services Inc
  • Nextgen
  • RWAM Insurance
  • SSQ Financial Group
  • Claimsecure

Even if your provider requires an independent claim, our staff will provide all necessary receipts and documentation to simplify the reimbursement process.

Our Location

Empress Eye Clinic
5095 Yonge Street, Unit B6
North York, Ontario
M2N 6Z4

Located at Empress Walk Mall at the corner of Yonge and Empress Avenue. Near Yonge and Sheppard and Yonge and Finch. We serve patients from North York, Willowdale, Thornhill, Richmond Hill, Bayview Village, Markham, Yonge- Eglinton, Lawrence Park, York Mills, and the Greater Toronto Area (GTA)
Our office is directly accessible by the Yonge-University Subway from North York Subway Station. It is also easily accessible by vehicle from Hwy 401

Address

Contact Information

Hours of Operation

Monday 10:00 AM - 07:00 PM
Tuesday 11:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday closed

Tips for a Smooth Insurance Experience

  1. Always bring your insurance card and identification to your appointment.

  2. Contact your insurance provider beforehand to confirm coverage for eye exams or treatments.

  3. If you have questions about billing or claims, our team at Empress Eye Clinic is always ready to assist.

For more information about your insurance coverage, visit the official websites of your insurance provider, such as Manulife or Sun Life Financial.

To ensure a smooth visit, we recommend bringing your insurance card and a list of any eye medications. Booking appointments in advance allows our team to verify your coverage and confirm any direct billing options. At Empress Eye Clinic, our staff will guide you step by step to make your visit as stress-free as possible.

Optometrist Services at Empress Eye Clinic
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