We’re Always Here for You
Eye emergencies can happen to anyone, any time, anywhere. At Empress Eye Clinic, we strive to offer you eye care when you need it the most.
If you are experiencing an eye emergency, please contact us right away. If our offices are closed or we can’t accommodate an emergency appointment, please find your nearest walk-in medical clinic or emergency room.
If you require immediate assistance, please call 911.
Common Eye Emergencies
There are multiple different types of eye emergencies that you could experience. Although our team at Empress Eye Clinic is trained to handle any emergency, some eye emergencies are more common than others.
Certain eye diseases can result in severe symptoms and side effects. Depending on what eye disease you have or how far it has progressed, your vision may be affected. If you are experiencing any severe symptoms, seek emergency help.
Chemical injuries can cause slight irritation to extreme discomfort. No matter what you’re feeling, you should wash your eyes with clean tepid water and seek medical attention immediately.
Foreign objects in your eyes, like shards of glass, metal, sawdust, or other small and large particles, can cause long-lasting damage to your eyes. If any large foreign object is lodged in your eye, do not touch it or attempt to remove it, and seek emergency help.
Any trauma to an area near your eyes can put your entire visual system at risk. So even if you don’t notice any symptoms, you should always have your eyes checked after hits to the face, head, neck, or shoulder.
What to Do in an Emergency
If you’re dealing with an emergency, please contact us right away.
Our expert team is always here to help you, no matter the situation.
Empress Eye Clinic is directly accessed by the Yonge-University Subway from North York Subway Station or easily by vehicle from Hwy 401. We’re located in the heart of North York, Ontario, at Empress Walk Mall, on the 2nd floor.
Hours of Operation
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 11:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 11:00 AM – 7:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Ask Us About Direct Insurance Billing
Wow, what a great experience! I was able to book a same-day appointment after calling multiple optometrists in the area with an eye emergency. Both Dr.Heshmati and Dr.Habib took their time with me – it didn’t feel rushed at all, and they always ensured I was comfortable and were diligent in getting to the solution of my issue! Not only were the doctors exceptional, but the front desk staff went above and beyond to ensure I had my following appointments booked and that I had all my questions answered! All in all, fantastic experience. I highly recommend this location and wish other practices held to their standard.
Best place to go to if you’re having your first contact lenses eye exam
The receptionist (Ms. Emma & Ms. Sam rat) are really nice and polite, helped with keeping my things safe and measuring my eyes!
Dr. Heshmati is really great too, before I was using glasses and he tested me with my glasses and apparently my glasses had the wrong prescription so I couldn’t see well with them. He even gave me a great discount offer I couldn’t refuse when buying contacts with them!
The helper (Ms. Sara) is so helpful as well and has such a positive attitude as well and super friendly too. She even assisted me with putting on contact lenses and taking them off as well.
Overall, I enjoyed my visit and I’m “empressed” with my visit here. Keep up the great work!
I’ve never had an eye appointment before so I didn’t know what to expect. The staff was absolutely wonderful! Dr Heshmati was so kind and thorough and knowledgeable…he explained everything he was going to do so well and helped me with my prescription.
I had help from a wonderful lady whose name I didn’t catch…she helped me pick out the perfect frames for my new glasses and was so patient and helpful.
The staff was so friendly and approachable. I had a great experience and I highly recommend this clinic to anyone needing their eyes checked!