We’re Always Here for You
Eye emergencies can happen to anyone, any time, anywhere. At Empress Eye Clinic, we strive to offer you eye care when you need it the most.
If you are experiencing an eye emergency, please contact us right away. If our offices are closed or we can’t accommodate an emergency appointment, please find your nearest walk-in medical clinic or emergency room.
If you require immediate assistance, please call 911.
Common Eye Emergencies
There are multiple different types of eye emergencies that you could experience. Although our team at Empress Eye Clinic is trained to handle any emergency, some eye emergencies are more common than others.
Certain eye diseases can result in severe symptoms and side effects. Depending on what eye disease you have or how far it has progressed, your vision may be affected. If you are experiencing any severe symptoms, seek emergency help.
Chemical injuries can cause slight irritation to extreme discomfort. No matter what you’re feeling, you should wash your eyes with clean tepid water and seek medical attention immediately.
Foreign objects in your eyes, like shards of glass, metal, sawdust, or other small and large particles, can cause long-lasting damage to your eyes. If any large foreign object is lodged in your eye, do not touch it or attempt to remove it, and seek emergency help.
Any trauma to an area near your eyes can put your entire visual system at risk. So even if you don’t notice any symptoms, you should always have your eyes checked after hits to the face, head, neck, or shoulder.
What to Do in an Emergency
If you’re dealing with an emergency, please contact us right away.
Our expert team is always here to help you, no matter the situation.
Empress Eye Clinic, located at Empress Walk Mall
Halfway between Finch and Sheppard on Yonge Street.
5095 Yonge Street, Unit B6
North York, Ontario
We serve patients from North York, Willowdale, Thornhill, Richmond Hill, Scarborough, Markham, Eglinton- Lawrence, York- Centre, Donwally East and the Greater Toronto Area (GTA)
Our office is directly accessible by the Yonge-University Subway from North York Subway Station. It is also easily accessible by vehicle from Hwy 401
Hours of Operation
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 11:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Ask Us About Direct Insurance Billing
Wow, what a great experience! I was able to book a same-day appointment after calling multiple optometrists in the area with an eye emergency. Both Dr.Heshmati and Dr.Habib took their time with me – it didn’t feel rushed at all, and they always ensured I was comfortable and were diligent in getting to the solution of my issue! Not only were the doctors exceptional, but the front desk staff went above and beyond to ensure I had my following appointments booked and that I had all my questions answered! All in all, fantastic experience. I highly recommend this location and wish other practices held to their standard.
Everyone I interacted with was very friendly, respectful, and attentive. From the person who did the eye tests to the person who helped with the glasses.
The doctor was also great. He didn’t rush and took his time explaining his observations and the next steps. He truly cares. As a healthcare professional myself, I know when I see exemplary patient care.
Thank you for the awesome service
I’ve never had an eye appointment before so I didn’t know what to expect. The staff was absolutely wonderful! Dr Heshmati was so kind and thorough and knowledgeable…he explained everything he was going to do so well and helped me with my prescription.
I had help from a wonderful lady whose name I didn’t catch…she helped me pick out the perfect frames for my new glasses and was so patient and helpful.
The staff was so friendly and approachable. I had a great experience and I highly recommend this clinic to anyone needing their eyes checked!
I wish I knew this eye clinic earlier! The eye exam was very thorough and Dr. Habib explained in detail about our testing results. The clinic has advanced machine to detect eye problems that are not normally checked. The front desk assistant was very professional as well and helped us finding eye glasses. Clinic is super clean!